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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Love

October 1, 2026

5  out of  5
rating by James Love
"Easy to work with and answered questions quickly"
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Brayan Oyuela

September 29, 2026

5  out of  5
rating by Brayan Oyuela
"Los mejores !!! Buen Servicio, calidad y buena atención!! Recomendado ."
We responded:
"¡Muchísimas gracias por tus lindas palabras! 😊❤️
Nos alegra muchísimo que hayas tenido una gran experiencia con nuestro servicio, la calidad y la atención en nuestra oficina de Monroe, NC. Para todo el equipo significa mucho saber que te fuimos de ayuda y que te vas con una buena impresión.

Gracias por recomendarnos—¡de verdad lo apreciamos! 🙌 Esperamos verte pronto. 🌟"
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Dandy GF

September 29, 2026

5  out of  5
rating by Dandy GF
"Excelente servicio y atención de parte de Adriana, recomendada 100%"
We responded:
"¡Muchísimas gracias por tu reseña! 😊
Nos alegra muchísimo saber que tuviste una excelente experiencia con nuestro equipo. Para nosotros es un placer poder ayudarte con tu seguro de auto y brindarte la atención que te mereces.

Gracias por elegir nuestra oficina local. Estamos encantados de que seas parte de nuestra familia de seguros."
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Kimberly Ritchings

September 28, 2026

5  out of  5
rating by Kimberly Ritchings
"Everyone I have spoken with at this office has been so friendly and helpful! We have only been with them yes than a year and had no major issues but the few questions and concerns I have had were answered all very promptly and all of them are so nice to talk to in this office! This is very refreshing, as the last company we were with , they seemed bothered when you call with a question and I had to call repeatedly to get a callback. Not this one! They are on top of things not to mention we saved a lot of money by switching to them!"
We responded:
"thank you so much for your kind words, they truly make our day!! 😊

We’re genuinely grateful you took the time to share your experience. It means a lot to hear that everyone you spoke with was friendly, helpful, and quick to respond—especially when you had concerns. We also love knowing switching helped you save money.

Our Monroe , NC team works hard to make insurance feel clear and stress-free, and your feedback confirms we’re doing that. We’re here for you anytime you need anything! 🙌"
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Autumn Meadows

September 16, 2026

5  out of  5
rating by Autumn Meadows
"This statefarm i love it everyone is so sweet and nice..the one lady that helped me alot was Neddy she is so sweet and always there for you i just love her"
We responded:
"Aww thank you so much for such a sweet review! 😊 We’re truly grateful you took the time to share your experience.

It makes us so happy to hear that everyone at our State Farm has been kind and welcoming, and especially that Neddy was there for you and helped you so much. She’ll be thrilled to know how much you appreciate her. 💛

We’re always here for you whenever you need anything. Thank you again for your support and for trusting us with your auto insurance. "
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Jorge Alvarez

September 16, 2026

5  out of  5
rating by Jorge Alvarez
"I’m very happy with the excellent service provided by Neddy during and after our move from FL to NC. From the quotes we received to the service after our policies have been in place. She is quick to respond to our needs and questions. I highly recommend Adriana Cabrera State Farm Insurance agency."
We responded:
"Thank you so much for the wonderful review! 😊

We’re so glad Neddy has been quick to respond to your questions and needs, that’s exactly the kind of experience we want you to have every time.

We truly appreciate your recommendation of the Adriana Cabrera State Farm Insurance agency. Thank you for trusting us with your home and auto insurance, and we’re here for you anytime you need anything! 🙌😊"
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Ransaa Mayaa

September 2, 2026

5  out of  5
rating by Ransaa Mayaa
"Great person to work with and have good communication whenever a situation happens with my car. Explains and goes into detail about my insurance coverages."
We responded:
"Thank you for the wonderful review! We’re glad you’ve had a great experience working with us and that our communication helped during each situation with your car. We’re also happy to hear you found the explanations about your insurance coverages clear and detailed; your understanding matters. Our local Monroe office is always here to help. We appreciate your business!"
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Jon

August 17, 2026

5  out of  5
rating by Jon
"I recommend this office, I moved from. San Antonio to here and My agent Neddy made it an amazing experience. 10/10 would recommend this agency and the agent I have."
We responded:
"Hi! Thank you so much for your wonderful review. We’re truly happy to hear that your move from San Antonio went smoothly and that working with Neddy made the experience amazing for you. 🌟

We really appreciate your recommendation for our Monroe, NC office—knowing you’d give us a 10/10 means a lot. If you ever need anything, we’re here to help! 😊"
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Naddy S.

August 7, 2026

5  out of  5
rating by Naddy S.
"I had an excellent experience working with Diana Mitchell. She was incredibly patient throughout the entire process and took the time to answer my questions and keep me informed every step of the way. What stood out most was her dedication to helping me get my rate lowered and, even better, keeping it from increasing. She followed through on everything she said she would do, stayed in touch, and reached out exactly when she promised. I always felt like I was kept in the loop and never had to wonder what was happening.
Diana's professionalism, communication, and genuine commitment to helping her customers made the experience stress-free. I truly appreciate all of her hard work and would highly recommend her to anyone looking for outstanding service."
We responded:
"ey! Thank you so much for the amazing review 😊 We’re thrilled you had such a great experience with Diana Mitchell—especially with the patience, clear communication, and that stress-free feeling you described.

It’s also great to hear she helped you secure a lower auto insurance rate and then worked to help prevent it from increasing. That kind of follow-through (and staying in touch at exactly the right times) is exactly what we want for every customer.

We’re proud to serve you through our Union County office—being local means you can count on us when questions come up and when things need to be reviewed. Thanks again for trusting us and for recommending Diana! 🙌✨"
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Nel Ortiz

July 23, 2026

5  out of  5
rating by Nel Ortiz
"Great customer service!!"
We responded:
"Thanks so much for the great review, Nel! 😊 We’re glad you received excellent customer service from our team at our local downtown Monroe office.

We’re here to help with auto, home, and life insurance whenever you need anything—thanks again for choosing us! 🙌"
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Connie Chang

July 22, 2026

5  out of  5
rating by Connie Chang
"I think my premium for 3 cars is fair. I like the agents because they are so nice everytime I talked to them."
We responded:
"Connie, thank you for the review! 😊 We’re glad you feel good about your premium for your 3 cars—and we’re especially happy to hear you’ve enjoyed working with our agents every time you reach out.

Being a local team serving Monroe, NC (Union County NC) is important to us, and we’re here to make sure your auto insurance needs are handled with care and clear communication. Thanks again for trusting us! 🚗✨"
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tammy Lavoie

July 17, 2026

5  out of  5
rating by tammy Lavoie
"I just Love the girls there! very responsive and on top of things!"
We responded:
"Thank you so much for the great review and trusting us with your Auto and Home Insurance! I’m really happy to hear that you love the girls and that they have been responsive and staying on top of everything for you. We truly appreciate you trusting us and we are always here whenever you need anything. 😊🙌"
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april brock

July 16, 2026

5  out of  5
rating by april brock
"Adiana and staff are A+!! If you want first class service then go no further than her agency!! Having home, auto and life with her agency gives me peace of mind that I don’t have to worry about anything. I know I am in perfect hands."
We responded:
"Thank you so much for your heartfelt review! 😊 We’re truly honored to serve you!

Having home, auto, and life coverage that helps you feel calm and confident is exactly what we want for our neighbors here in Monroe, NC. We appreciate you trusting us and being part of our community. Please know we’re always here for you whenever you need anything. 🙌🏡🚗💛"
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Patrick Wint

June 8, 2026

5  out of  5
rating by Patrick Wint
"My daughter moved to North Carolina for a Job! I’m a member of the Statefarm family! With help from my Florida agent she recommended Adrianna Cabrera’s agency! I was able to secure several policies with this agency! They have been very patient and understanding with all the information they have provided to my daughter being on her own for the very first time! I would recommend them for any and ll clients!"
We responded:
"Patrick- we are so blessed to be able to have your daughter with our office. When our kids leave the nest, it isn't always easy but so glad we could be there to assist with guiding her in her insurance. We love our State Farm family in other states and that here in NC, we can bring new family together! Thank you again!"
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Benjamin Downs

June 4, 2026

5  out of  5
rating by Benjamin Downs
"Awesome staff! Everybody go and let these great professionals guide you in the right way to a great insurance policy. They listen, acknowledge and make it happen!"
We responded:
"Thank you for such kind words! Each of us truly love taking the time to guide, teach and help you find the best fit for you. Thanks for choosing our Monroe office for your insurance needs!"
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Gregory Mongelli

June 4, 2026

5  out of  5
rating by Gregory Mongelli
"Excellent and Friendly Customer Service!! I Recommend Neddy for all of your insurance needs."
We responded:
"Thank you for the kudos for Neddy! She is an amazing asset to our team! Please let us know if we can assist with anything in the future. "
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Ray Espino

June 4, 2026

5  out of  5
rating by Ray Espino
"Very professional and easy to work with. Highly recommended !!!"
We responded:
"Ray- your words make me so happy! That is our goal is to make sure we are here for you and easy to work with and provide amazing customer service. Thank you for taking a moment of your day to review our Union County office!"
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R M

June 4, 2026

5  out of  5
rating by R M
"Neddy Lopez provided me with exceptional service! Thank you!"
We responded:
"Thank you for the kind words- Neddy truly strives to provide exceptional service with every customer and we think she does an amazing job at it! Thank you for choosing us to help you with your auto insurance needs. "
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Lamar Shareef

June 4, 2026

5  out of  5
rating by Lamar Shareef
"Adrianna and her staff were great. They are very knowledgeable and helpful. They assisted me with a new commercial auto and general liability insurance policy. I would recommend them and will continue using them for all my future business needs."
We responded:
"Lamar, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Adriana Cabrera’s Team is just a call or email away!"
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E Blair

June 3, 2026

5  out of  5
rating by E Blair
"I highly recommend this State Farm office! Everyone was incredibly helpful, patient, and knowledgeable throughout the entire process. They took the time to answer all of my questions and made everything so easy to understand. It’s clear they truly care about their clients and providing excellent customer service. I will absolutely refer anyone I know to this office for their insurance needs!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Adriana Cabrera’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Monroe ."
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Ashley Guzman

June 3, 2026

5  out of  5
rating by Ashley Guzman
"Great people there to help you. They’re fast at getting back to you."
We responded:
"Ashley, thank you for your wonderful review of State Farm Agent Adriana Cabrera’s Team!"
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Marcela Araiza

June 2, 2026

5  out of  5
rating by Marcela Araiza
"Excelente servicio, muy amables."
We responded:
"¡Muchísimas gracias por tu reseña! 😊 Nos alegra muchísimo saber que recibiste un excelente servicio y que el equipo fue muy amable. Siempre estamos para ayudarte. ¡Gracias por confiar en nosotros! 🙌"
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Kimberlie (Jillian KMS)

May 28, 2026

5  out of  5
rating by Kimberlie (Jillian KMS)
"I’ve had a wonderful experience working with Tiffani at State Farm. She is professional, knowledgeable, and truly takes the time to help people find the right coverage for their needs. She’s always responsive, friendly, and makes the insurance process feel easy and stress-free. I highly recommend Tiffani to anyone looking for someone they can trust with their insurance needs."
We responded:
"Thank you for taking a moment of your day to leave us this kind review! Tiffani is definitely an asset to our team, and she truly loves serving others. Our office located in Downtown Monroe, NC is here to help anytime! Thank you again!"
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Heather Wilson

May 27, 2026

5  out of  5
rating by Heather Wilson
"I had a wonderful experience working with Adriana and Tiffani at State Farm. They were both incredibly helpful, responsive, and patient throughout the entire process. They took the time to answer all my questions and made everything feel easy and stress-free. It’s so refreshing to work with people who genuinely care about their clients. Highly recommend!"
We responded:
"Thank you so much for your kind and heartfelt review! We’re genuinely grateful you shared your experience. Adriana and Tiffani will be so happy to hear how much you appreciated their help—especially the way they took the time to answer your questions and stay patient throughout the process. It means everything to know that you felt comfortable, supported, and stress-free. We truly care about our clients, and your words are a reminder of why we do this. Thank you again for trusting Adriana Cabrera State Farm for your home and auto insurance needs in Monroe, NC. "
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Rodimus1138

May 27, 2026

2  out of  5
rating by Rodimus1138
"After two accidents I dread having to engage with insurance at all. The staff are nice, but in practice it felt like getting the minimum help possible and after one accident changed from not at fault to at fault months later I wish I could stop driving altogether. I'm tired man."
We responded:
"Thank you for your review and for choosing us for your insurance needs. We value your business! "