State Farm® Insurance Agent Adriana Cabrera
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ileana Evans
November 25, 2025
"Batty was awesome. She git me the insurancevright away. I had call other stae farm agents and they told me my application needed to be sent to corporate to be approved waited for 3 days natty made it happen in 15 min. Great experience with this office"
Nancy Rodríguez
November 19, 2025
"Exelente compañía de aseguradora trato muy amable 1000 recomendaciones"
"¡Muchas gracias por tus amables palabras y recomendación! Nos alegra mucho saber que tu experiencia con nuestro equipo fue positiva y que nuestro servicio cumplió con tus expectativas. Brindar un trato amable y atento es muy importante para nosotros. Agradecemos sinceramente tu confianza y esperamos poder seguir atendiéndote en el futuro."
Phillip M.
November 18, 2025
"I recently had an amazing experience with Adriana Cabrera’s State Farm office in Monroe, NC. The team made me feel welcomed and taken care of. They were knowledgeable, patient, and took the time to explain every detail so I could make the best decisions for my insurance needs. I initially called to add a beneficiary to my life insurance policies and based our discussion, I was informed that they offered a Jewelry Policy that was separate from my Homeowners Policy and included additional benefits. A special shout-out to Lorraine, who assisted me. She was incredibly helpful, professional, and made the entire process smooth and stress-free. Her attention to detail and friendly approach truly stood out. The whole team goes above and beyond. Anytime I have had a question or needed support, they have responded quickly and with genuine care. Top-notch service all around!"
"Thank you so much for taking the time to share your wonderful experience with Adriana Cabrera’s State Farm office in Monroe, NC. We’re thrilled to hear that our team made you feel welcomed and supported throughout the process. It’s great to know that Lorraine provided exceptional assistance and helped make everything smooth and stress-free for you. We always strive to offer knowledgeable, patient service and to ensure our clients fully understand their options so they can make the best decisions for their insurance needs. Your kind words truly mean a lot to us and motivate the entire team to continue going above and beyond. Please don’t hesitate to reach out anytime you have questions or need assistance—we’re here to help! Thank you again for your trust and for choosing our office."
Nekia Mba
November 12, 2025
"I reached out to State Farm initially for coverage on two of my properties. Unfortunately, my overall experience wasn’t the best due to long communication gaps and delayed responses. However, Diana was a complete turnaround. She was attentive, responsive, and professional throughout the process. Even though I ultimately did not secure coverage; her level of care and communication truly stood out. She’s definitely an asset to the State Farm team."
"Thank you for taking the time to share your experience. We’re sorry to hear about the initial communication challenges, but we’re truly grateful that Diana was able to provide the attentive, responsive, and professional support you deserved. Diana’s dedication to excellent customer care is something we’re very proud of, and it’s wonderful to know her efforts made a positive difference for you. She is indeed a tremendous asset to our team, and your kind words mean a lot to her and all of us. Thank you again for recognizing Diana’s outstanding work!"
S Marshall
November 7, 2025
"UPDATE Nov 7, 2025. Adriana Cabrera delivers excellent customer service. My family and I are new to the Charlotte area, and we were seeking a renter's policy in June/July 2025. I phoned Adriana for a quote. She was available, attentive and prompt in offering a quote, then helped me sign up for a policy. Our family appreciates Adriana's time to support our relocation. Great work! I am honored to recommend Adriana to others looking for insurance. Nov 7, 2025. Diana, on Adriana’s team, was a gift to work with to transfer my auto insurance. She gifted me with her time, her patience and her faithfulness to transfer my auto insurance from Pennsylvania to North Carolina. Transferring auto insurance state to state requires multiple steps over a two-week time frame. Our family is still three months in transition to the area, so life is full and Diana worked alongside me to complete the state-to-state transfer for auto insurance keeping the price within our family’s budget. Diana also reached out to my previous agent in Pennsylvania to coordinate the new payment arrangements. Everything was seamless with the assistance of Diana and Adriana‘s team. A HUGE THANK YOU to Diana, and I highly recommend their office for your auto and renter (or homeowner) insurance needs!"
"Thank you so much for your kind words and thoughtful recommendation! We’re thrilled to hear that Adriana provided you and your family with excellent service during your transition to Charlotte. Helping new community members feel supported and secure is very important to us. We appreciate your trust in Adriana and are glad she could assist you promptly and attentively. Please don’t hesitate to reach out if you need anything else in the future. Welcome to Charlotte!"
Veronica Rivas
November 6, 2025
"Excelente servicio!!! Estoy feliz con la amabilidad y rapidez que me atienden en este lugar."
"¡Muchas gracias por tu excelente comentario! Nos alegra muchísimo saber que estás feliz con la amabilidad y rapidez de nuestro servicio. Para nosotros es muy importante brindar una atención cálida y eficiente a todos nuestros clientes. Esperamos seguir atendiéndote siempre con la misma calidad. ¡Gracias por confiar en nosotros!"
Saniyah Coley
November 5, 2025
"Neddy worked with me she was actually really efficient with the fact I had to get back to work and she answered all questions before I asked them. Also asked when I would like my payments processed. Very kind. 10/10"
"Thank you so much for your kind words! We're thrilled to hear that Neddy provided you with efficient and attentive service, anticipating your needs and making the process smooth. Your satisfaction means a lot to us, and we’ll be sure to share your compliments with her. We appreciate your 10/10 rating and look forward to assisting you again in the future!"
Elsa Garcia
November 4, 2025
"Great customer service for my Honda and auto policy."
"Thank you for your positive feedback! We're glad to hear you had a great experience with our customer service for your Honda and auto policy. If you ever need any assistance, our local Monroe office is here to help!"
Andrew Ighofose
November 1, 2025
"I liked their very friendly approach. They demonstrated commitment beyond just wanting to get my business - they were truly looking to save me money, which they did, compared to other impersonal quotes I received from others."
"Thank you so much for your kind words! We're thrilled to hear that our friendly approach and genuine commitment made a difference for you. It's really important to us to not just win your business, but to truly help you save money and feel confident in your choice. If you ever need anything else or have questions, don’t hesitate to reach out—we’re always here to help! Our team is here to help with any of your auto and home insurance needs in North or South Carolina. "
Roselis Hidalgo
October 30, 2025
"Sooo helpful, you ladies are the BEST.! Thank you so much for everything you have done.!"
"Thank you so much for your kind words! We're thrilled to hear that you found our team helpful. Glad we can help you with your home and car insurance. It’s our pleasure to assist you, and we truly appreciate your support. If you ever need anything else, don’t hesitate to reach out!"
Leticia Mosqueda
October 29, 2025
"Excelente servicio"
"We really appreciate your feedback! It’s great to know you were happy with our service. If you need anything else or have any questions down the road, feel free to get in touch. Thanks again for choosing Adriana Cabrera State Farm for your insurance needs. "
Lourdes Cruz
October 29, 2025
"Adriana and nereida are the best very friendly"
"Thank you for choosing our agency in Monroe, NC and thank you for your wonderful feedback. Thrills us to hear you found Adriana and Nereida friendly and helpful. We appreciate your support and look forward to serving you. "
Privado Private
October 29, 2025
"I love Adriana's State farm office They are all so helpful and so nice and they always make sure they call you keep communicating until you are completely pleased with their business The agents are so nice so pleasant and so helpful and Adriana is very smart and takes very good care of us !!! I recommend the. And they are bilingual! Love them all!! Yesenia and Blanca and Maria they are all wonderful I'm happy with State farm but having a branch where you are treated with respect and concern and you feel appreciated not like other places where they ignore you and hardly help! So thanks to all my beautiful girls in Adriana's Monroe State farm!!!"
"Thank you so much for your heartfelt and glowing review! We're absolutely delighted to hear how much you love Adriana's State Farm office. It means the world to us that you feel genuinely cared for and appreciated every step of the way. Adriana, Yesenia, and the entire team take great pride in providing friendly, attentive, and personalized service, and your kind words truly reflect their dedication. Communication and respect are at the core of what we do, so knowing that you feel supported and valued really makes our day. We’re also happy to offer bilingual assistance to ensure everyone feels comfortable and understood. Thank you for recommending us and for being such a wonderful part of our Union County community—we look forward to continuing to serve you with the same care and commitment!"
JJ Schultz
October 17, 2025
"Ive been calling allot of insurance companies for what was explained to me a non owners. I was getting frustrared but when i called this office that turned things around. I didn't have the money to buy there policy but Nedie didn't stop there, she called me back and gave me a way to go. She was great help and a positive person to talk to even though we coouln't come to a deal. i will keep them in mind when i need permanent auto and will reccomend them to all my folks."
"Thank you so much for sharing your experience! We're glad Neddy was able to provide you with helpful guidance and support, even when things didn’t work out this time. Your kind words mean a lot to us, and we truly appreciate your willingness to recommend our office. Whenever you’re ready, we’ll be here to assist you with your auto needs. Thanks again! Please send anyone to our office in Downtown Monroe. "
JEANNIE MILLER
September 23, 2025
"Super nice people, it's was wonderful to work with Nettie. She has great knowledge, answered all of my questions and is a total professional! Be sure to ask for her! Thank you once again Nettie!!"
"Thank you so much for your kind review! We’re thrilled to hear that you had a wonderful experience working with Neddy here at Adriana Cabrera in Monroe, NC. Neddy truly is a valuable part of our team, and we’re glad her knowledge and professionalism made a positive impact for you. We appreciate your recommendation and look forward to assisting you again in the future!"
Diana Rosario
September 21, 2025
"They are very professional, diligent and knowledgeable. Great service in general."
"Thank you for your wonderful feedback! We’re glad to hear that you found our team professional, diligent, and knowledgeable. Providing great service to our customers here in Union County, NC is our top priority in our office, and your kind words mean a lot to us. We look forward to assisting you again whenever you need us!"
Scott Swierski
September 15, 2025
"Adriana is one of the best insurance agents you’ll find. If you want excellent service from a smart and responsive insurance agent with great products call Adriana at State Farm in Monroe. I’ve had a lot of insurance agents over the years, but she by far is the best and you can’t go wrong."
"Thank you so much for your kind words and wonderful review! We're thrilled to hear that Adriana provided you with excellent service and was able to meet your insurance needs with great products. Your satisfaction means a lot to us, and we'll be sure to share your praise with Adriana. If you ever need anything else, please don't hesitate to reach out. Thanks again for choosing State Farm in Monroe!"
Jose Morales
August 29, 2025
"I reached out to Adriana and her team. They were very helpful and saved me money. Always looking for ways to save. They were precise, informative and responsive."
"Thank you so much for your kind words! We're thrilled to hear that Adriana and our team in Monroe, NC were able to assist you effectively and help save you money. Providing precise, informative, and responsive service is our top priority, and it’s wonderful to know we met your expectations. We look forward to helping you again whenever you need us!"
Joanna Balderas
August 12, 2025
"Adriana was very helpful with explaining everything and helped us find the best discount for my family."
"Thank you so much for your kind words! We're thrilled to hear that Adriana was able to assist you and help your family find the best discount. We appreciate your feedback and look forward to serving you again in the future!"
Eric Perez calzada
July 10, 2025
"Adriana and her team are great. Natalie helped me a lot and explained my coverage with detail"
"Thank you so much for your kind words! We're thrilled to hear that Adriana, Natalie, and the team provided you with excellent support and clear explanations about your coverage. We appreciate your feedback and are always here to help!"
Darren Willie
July 9, 2025
"State Farm Insurance has a long ways to go to living up to their own message. I’ve been treated better by my worst neighbors. Our neighborhood has had many homes with hail damage, and although many of them were with other insurance agencies, all but my home’s roof was replaced when leaks started as a result. Even a home five houses up from mine received a full roof replacement from State Farm itself. My State Farm adjuster kept saying hail is indiscriminate, but evidently it discriminates between homes on the same street, same side of the road, and to the homeowners who arent direct friends with their agent. Don’t give this comany your business, the agents don’t communicate processes well, adjusters don’t communicate claims information and needs at all, closes claims with no communication on why, and are all around negligent."
"We're truly sorry to hear about your frustration with the outcome of your claim. Please know that we completely understand how disappointing and stressful this situation must be. That said, it’s important to clarify that your review seems to reflect dissatisfaction with the claims process itself--which is handled directly by the claims department, not our agency. While we do our best to support and guide our customers through the process, we have no authority over claims approvals or denials. Claims decisions are based on a range of factors which are beyond our agency's control. We also can't speak to the basis of claims filed by neighbors or other companies, as each situation is unique and may involve different coverage or circumstances. We truly value your business and regret that your experience led to this outcome. If there's anything we can do to further assist or clarify things, we'd welcome the opportunity to speak with you directly. "
Shirvon Smith
June 18, 2025
"Adriana and her team are the best! I recently moved here and they have been awesome with helping me get everything switched over. They are the friendliest people and I haven’t met them in person yet! I really appreciate everything!"
"Thank you so much for your wonderful feedback! We’re delighted to hear that Adriana and the team have made your transition smooth and easy, even from a distance. Providing friendly and helpful service is our top priority, and we’re glad it’s made a positive impact. Please feel free to reach out anytime—you’re always welcome, and we look forward to hopefully meeting you in person soon!"
Carlos Morales
June 5, 2025
"Life changing helped a lot"
"Thank you for your heartfelt feedback! We’re truly glad to hear that our service made such a positive impact on your life. If you ever need anything else, please don’t hesitate to reach out."
Phantom
June 5, 2025
"amazing"
"Thank you so much for your amazing feedback! We’re thrilled to hear you had a great experience. If there’s anything else we can do for you, please let us know! Our office in Monroe is so glad you're here. "
Arte Elliott
June 4, 2025
"If you're looking for an insurance agent and team that truly are here for you, this is the place to go. Adriana and Nereida were so compassionate and informative. Both were diligent and showed initiative to get me all of the information I needed for my policy in order to make sure that I had all the coverage I needed. Their work ethic and professionalism is second to none. They insure both North and South Carolina and will answer any questions you have and explain it to you with ease. If your looking for the right insurance agency, make this your place to go."
"Thank you, Arte, so much for your thoughtful and detailed review! We’re delighted to hear that Adriana and Nereida provided compassionate, informative, and professional service to help you find the right coverage. Ensuring our clients fully understand their policies and feel confident in their decisions is very important to us. We appreciate your recommendation and are always here to assist you with any questions or needs in both North and South Carolina. Thanks again for choosing us!"